Pusulabet Contact Options 📞
Pusulabet offers two support channels, live chat and email, and both are staffed 24/7 according to the brand's own published terms. The casino at Pusulabet is run by the company Coinbar N.V.
Players with questions about the 4 £ minimum deposit, the welcome bonus of 100% up to £75, or account access can use either channel at any hour.
How to Reach Support
Live chat
Live chat is the route for urgent matters such as a pending deposit, a locked login or a bonus question. Open it from the site while logged in, so the agent can see which account you mean.
Email suits issues that need attachments, such as identity documents or payment screenshots. The brand's support address is shown on its own site; we do not print one here, and no phone line is published.
What to include in a message
- Your account username
- The payment method used: Papara, Bank transfer/EFT, MEFETE, CepBank, Bitcoin or USDT
- The transaction time, amount and any reference number
- A screenshot of any error message
Response Times
Support is available 24/7, but Pusulabet does not publish a guaranteed reply time for chat or email. Chat is the faster option for time-sensitive problems. For email, keep all details in one message rather than sending several short ones.
Licence and Complaints
Pusulabet operates under an Anjouan licence, number ALSI-202603005-FI1, which can be checked on the licensing authority's public register. The brand holds no licence valid for the United Kingdom, so it is not regulated by the UK Gambling Commission, and UK complaint bodies cannot be assumed to handle disputes with it.
Any dispute therefore starts with the support team above. Keep copies of your chats and emails. Encryption on the site is SSL/TLS 256-bit, and the minimum gambling age is 18+.
If gambling is causing you harm, contact GamCare, the UK organisation that supports people with gambling problems.
